Basic Information on Data Protection

In Europe and Spain, there are data protection regulations designed to protect your personal information, which are mandatory for our organization.
Therefore, it is very important to us that you fully understand what we will do with the personal data we request from you.

Who are we?

• Our name: EXTRACTIONSSOLUTIONS SL
• Our CIF/NIF: B42669879
• Our main activity: Post-processing and refinement of Cannabis sativa derivatives
• Our address: Avda Dels Oficis 10. PTA 3, 03570 – Villajoyosa (Alicante)
• Our contact phone: +34 865 66 22 20
• Our contact email address: info@extractionssolutions.com

We are at your disposal, feel free to contact us.

What will we use your data for?

Generally, your personal data will be used to maintain a relationship with you and provide our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to provide the contracted services and to comply with legal obligations. You will always be given clear options regarding how your data is used.

Legal basis for processing

The processing of your data is based on:

• Performance of a contract or business relationship.
• Your consent, where applicable.
• Compliance with legal obligations, especially those related to health regulations, narcotics control, and pharmaceutical production.
• Legitimate interest, where appropriate

Who will know the information we request?

In general, authorised personnel within our organisation will have access to the information we request.
Additionally, entities that need to access your information in order to provide our services (such as consultants, financial institutions, and technology providers), as well as public authorities where legally required, may also have access.

International transfers

Some service providers may carry out international data transfers. EXTRACTIONSSOLUTIONS will ensure that such transfers are protected with adequate safeguards, such as Standard Contractual Clauses or adequacy decisions.

How will we protect your data?

We protect your data using effective security measures based on the risks associated with its use.
Our organisation has approved a Data Protection Policy, and annual audits and controls are performed to ensure that your personal data is always secure.

Will we send your data to other countries?

Only when strictly necessary and always with appropriate protection safeguards in place.

How long will we keep your data?

We will keep your data during our relationship and as long as the law requires us to. Once the legal periods have expired, we will securely delete your data in an environmentally friendly way.

What are your data protection rights?

You may exercise your rights of access, rectification, erasure, restriction, objection, and portability by sending a request to our postal address or to info@extractionssolutions.com. You may also lodge a complaint with the Spanish Data Protection Agency (www.agpd.es).

Will we create profiles about you?

Our policy is not to create profiles of users of our services.
However, there may be circumstances in which we need to create profiles using information about you for service provision, commercial purposes, or other reasons.
In such cases, we will apply effective security measures to protect your information at all times from unauthorised individuals who may attempt to misuse it.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those described above.
However, should we need to use your data for different activities, we will always request your prior permission through clear options that allow you to decide.